Frequently Asked Questions
Everything you need to know about our premium olive oils and delivery services.
How do I know my olive oil is fresh?
Every bottle we sell features a harvest date and a 'best by' date on the label. We store our oils in temperature-controlled environments to ensure you receive the freshest product possible.
What is the difference between Extra Virgin and regular olive oil?
Extra Virgin Olive Oil (EVOO) is the highest quality grade, made from pure, cold-pressed olives without chemicals or heat. It has lower acidity and higher antioxidant levels compared to refined or 'regular' olive oils.
How should I store my olive oil once it arrives?
To maintain flavor and health benefits, store your oil in a cool, dark place away from direct sunlight and heat sources like your stove. Always ensure the cap is tightly sealed after use.
What is your shipping policy for fragile glass bottles?
We use specialized, eco-friendly protective packaging designed to prevent breakage during transit. If your order does arrive damaged, please contact us within 48 hours for a full replacement.
Do you offer international shipping?
Currently, we ship to customers within the United States and Canada. Shipping rates and delivery times vary by location and are calculated at checkout.
Can I return a bottle if I don't like the taste?
Due to the perishable nature of our products, we cannot accept returns on opened bottles. However, if there is a quality issue or defect, please reach out to our support team for a resolution.